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Shipping & Returns

 

Our delivery partner is An Post Courier Service. You will be updated by email at each step of the way. We can track your parcel at any time. Christmas is our busiest time of year and we endeavour to get your delivery out as quickly as we can. Orders before 2pm usually go out the same day for Next Day Delivery. Due to high volumes please give an extra day or two for your delivery. 

 

To ensure delivery before Christmas we do advise placing your order before December 21st. An Post will be delivering on Saturdays and evenings throughout December. Their last delivery will be Saturday December 23rd.

 

An Post will be closed from 24th-27th and resume normal hours again from the 28th.

 

shipping costs are also kept to a minimum.  

€3.49 all orders in Ireland

€22.99 Outside Ireland 

 

Returns

We want you to be delighted every time you shop with us. Occasionally though, we know you may want to return items  
  
We offer a 100% money back guarantee on products returned for any reason.  
  
Before you return any products to us please contact us by by phone or email us at allison@beautyfeatures.ie 
 
For products that have been delivered in error we will refund the full value of those products and the costs of returning them.  
 
If you return a product which you are unsatisfied with for any reason other than the product being damaged or delivered in error you will be only be refunded the price you paid for the product; no carriage will be refunded. 
 
Please use sturdy packaging when returning any item and include your original packing slip.

 

In the event of you not being happy with any product you order from Beauty Skincare, please follow this returns procedure:

  • Please email us at allison@beautyfeatures.ie or call us on 01 2042749 to notify us of your intent to return within 14 days of receipt. Your email should contain all references that are on your receipt together will a full explanation of your reason for returning the goods. You should also advise us whether you’d like an alternative product/replacement or a refund. (ANY RETURNS RECEIVED WITHOUT PRIOR NOTICE MAY BE DELAYED IN BEING PROCESSED).
  • Goods must be in their original packaging with any seals in tact and in a saleable condition. Please enclose the original receipt with the parcel.
  • Once you receive confirmation from us that the goods qualify for exchange/refund you have 7 days to return the goods to us.
  • Once the item has been received (within the 7 days) and subject to meeting the quality requirements we will issue a refund of original purchase cost less shipping.
  • Re-package the parcel using strong packaging and ensure it’s sealed securely.
  • Please note: BeautySkincare.ie will not be liable for lost returns


When making a return please send the item back to: 

Returns Dept

Beauty Skincare

32/33 Castle Street

Dalkey

Co. Dublin

 

Your exchanged goods will be shipped free of charge - you pay to ship back to us, and we'll pay to re-send your order. 

For returns, we will refund the original credit card charged only. (Please note that refunds may not show up on your bank statement immediately).